BA
Brett A
1 reviews | Active since May 2016
14 Jul 2016, 11:19
Rude Call Centre
<p>Some rude idiot from the MTN marketing call centre phones me to offer me a new MTN contract and samsung phone. When I start telling her that I wouldn't be interested because MTN has decided to raise their voice and data pricing to make us pay for thier Nigeria fine and mess, the rude uselss waste of air just hangds up on me. So MTN, tell your marketing call centre to delete my number from their database and to stop calling me on my phone on my private number on my personal time for anything that is MTN is offering. Thanks for making my decision to leave MTN easier by treating your existing clients like dirt. </p>
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MTN South Africa's replyOfficial
15 Jul 2016, 13:31Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We would like to assure you that it is certainly not our intention to dissatisfy our customers and again apologize for any inconvenience this may have caused you.
Regards
Thabelo
Best regards,
MTN South Africa's reply15 Jul 2016, 13:31
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We would like to assure you that it is certainly not our intention to dissatisfy our customers and again apologize for any inconvenience this may have caused you.
Regards
Thabelo
Best regards,