1 reviews | Active since Aug 2016

11 Aug 2016, 09:25

Rude and unhelpful call centre operator

<p>I needed help with an issue regarding my mtn contract. There was a mistake with my account that was not made by me but by mtn. The lady, Nicolette, who assisted me was so rude and unhelpful. I tried to resolve a mistake that THEY made. Unfortunately we only have mtn reception on the farm. If I had another option I would definately not put up with such bad customer service. Very disappointed.</p>

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Replies (1)
's update15 Aug 2016, 14:35
Reviewer Update

Thank you for the Reply, yes i can also confirm that Danelle had been more than helpfull and that she did everthing in her power to help me! Thank you for that!