Rude and *********** staff who are ******

<p>I called MTN 4 times to cancel my line (Contract as it has expired) ... they kept assuring me that once my contacrt expires it will be cancelled immediately. But when i called in because it wasnt cancelled, they said anther 30 days notice. While speaking to Porscha Maimane on 31 October 2016 i asked to speak to the supervisor, she refused directly and called My a K****. Such open ****** is disgusting and because she is an African woman she can get away with it. If I had to do the same and call her a ****** or something. I would end up 5 years in jail. Please investigate this call. 31st October 2016 at 13h03 ... From Cellphone number 083461****. Such ****** and refusal to help should be puished. She just stopped replying but refuses to help and leave my line on because they can check when they hang up instead of the client. So she is wasting my timeand is allowed.</p>