Rude and *********** staff

Never have I ever been so inconvenienced and received such poor customer service in my life. Mtn has proven not take its customer serious and not only that, they show no respect for us as well. I have been trying to get a data SIM card for the past month and after a month of been given the run around and numerous calls to the call center agents, it was just recent when my contract was finalised. Now it has come to my attention that the package that I received is not the package I requested for. I have called the call center and also contacted Rosebank where I did the SIM card, but I’m just getting rude consultants all the way. I desperately need assistance, I’m absolutely disheartened by how I have been treated by MTN.