Rude and impatient MTN CONSULTANT.

I received a message from MTN about migration OF MY CONTRACT from Mtn-Flexi plan to another plan, i called MTN contract customer care (135) i waited for 5 minutes to be transferred to a consultant, when the consultant finally answered (STSHEMBISO) SHE WAS SOO RUDE STARTING FROM THE BEGGINING WHEN SHE requested my pin,when i ask questions she was redirecting those questions to me like why would i call if i had answers to the questions. I pay R1000 pm for my contract and i will prefer if MTN CONSULTANT can treat us its customers as such. We call MTN CUSTOMER CARE out of frustration believing that those hired to assist us were professionally trained to help us.