Rude and disrespectful MTN affiliate Mobiles Plus

It is sad that I have to continuously give bad ratings for such big companies. Dear MTN. I have requested my phone numbers to be removed from your contact list after I have decided not to upgrade my contract due to no service during load shedding in Langebaan. Initially I tried to explain to the consultant that I am not going to sign a new contract term due to the inability to even call emergency services during load shedding. After multiple calls, I requested my name to be removed from the list. I disabled all my contact preferences via my MTN app / services. This morning both my wife and I received a call from Mobiles Plus on behalf of MTN. We both spoke to Reagan. They had access to my contract information which mean MTN has shared this with them. My wife made a statement that she does not need an upgrade or better deal and did not care on the supposed cost savings. At this point Reagan made a statement saying "I wish I had that kind of money to through away" . My wife asked for his name and when requesting to speak to a manager, the call was dropped. Straight after that, Reagan called me and I tried to explain to him the history with the account. I also asked him to remove my number from the list. He did not seem to want to listen and did not care what I (potential client) had to say.

MTN, you should be held accountable for Mobiles Plus's actions. Not only did you share my details with them, you were unable to remove my contact preferences on the supposed affiliate's system. The level of service via Mobiles Plus in overall is not good for your image.