******* claims process

Wish I could give zero 😔 Worst experience of my life. Unprofessional and *************. Truly terrible service. I have been waiting almost 3 weeks for an approval after I was told it's a quick process. I have been without a phone for over a month now. I keep sending follow up emails and get nothing back from them.

The leak customer care so much...no one ever answers any of my questions, everyday I do follow ups and nothing. I cant wait for this contract to end so i port to another network. WOW what a *** claims service