Router note received after paying full instalment and Pro-Rata

Good morning, I app**** for an MTN Home Router on 28 April 2026 and was informed that delivery would take approximately 3 days. I have already paid the pro-rata amount and the first full instalment, but to date I have not received the router or any delivery update. Please urgently assist me with: The status of my application The expected delivery date Confirmation of payment received Kindly treat this matter as urgent. Thank you. Ref no ***