1 reviews | Active since Apr 2013
Round 4
<p>ok, again as I'm posting my complaint I disconnect. I'll be on my way to first mtn shop in a couple of minutes. Wait to here from at head office, wait i promise it'll be soon.</p> <p> </p> <p>ok so I complained my internet literally disconnects every 5-6 minutes, every second of every day. So now I'm going to post a complete every time I get disconnected.</p> <p>if this doesn't grab your attention, I will go into the nearest MTN shop and make hell. YES IT IS A THREAT GUYS, ITS NOT A 'OH HE MIGHT DO IT'. It's a case of I will do it, and I will do it every single morning st a new shop. Until you help me. Final straw . I'm just gonna copy paste this for the next complaint in a about 4 minutes</p> <p>i actually don't want you to help me, I actually I want nothing done, so I get the pleasure of raising hell in my nearest mtn shop.</p> <p>f u c k you and you flowery responses, don't respond to me in a polite bull**** manner now. Games over assholes now I get my way.</p>
Good day Lukas,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
*Subscriber name:
*Mobile number/s experiencing the problem:
*Subscriber's alternate contact number:
*Physical Street Address:
*Suburb:
*City:
*Is it a voice or data problem? :
*Provide a brief description of the problem experienced:
*When was the problem experienced? (Time of day / weather conditions, etc.):
*Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
*If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
*Is the problem experienced indoors or outdoors?
*Make and model of handset / device:
*Any other information:
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Tshepo M
REQ:***
Good day Lukas,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
*Subscriber name:
*Mobile number/s experiencing the problem:
*Subscriber's alternate contact number:
*Physical Street Address:
*Suburb:
*City:
*Is it a voice or data problem? :
*Provide a brief description of the problem experienced:
*When was the problem experienced? (Time of day / weather conditions, etc.):
*Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
*If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
*Is the problem experienced indoors or outdoors?
*Make and model of handset / device:
*Any other information:
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Tshepo M
REQ:***
Hey Tshepo, finally a response... ok I will list it tomorrow morning at work, I'm out today.
THANK YOU FOR TRYING TO HELP!
Hey Tshepo, finally a response... ok I will list it tomorrow morning at work, I'm out today.
THANK YOU FOR TRYING TO HELP!
Ok I work two jobs and have about an hour free this morning. I tried to relax and use my phone this morning to stream stuff etc.
i can't, it disconnects every 25 seconds.
AND NO YOU FU CKING IDIOTS, IM NOT GOING TO FIGURE OUT WHATS WRONG WITH MY LINE, IM NOT AN MTN EMPLOYEE. YOU FILL OUT THAT STUPID LIST YOU REQUESTED FROM ME AS IT SEEMS ITS A TECHNINTIONS JOBS.
SIMPLE, MY INTERNET CONNECTION REGARDLESS OF WHAT IM DOING, DROPS EVERY 2 MINUTES.
i seriously hate you guys. You're a bunch of *********. Asking me to figure out what's wrong with my line, how about his? Get off your lazy asses and investigate it, I'm telling u I have a problem for 6 months and you don't give a flying ****. Just clever answers and wasting my time, last time this was refferred it was never fixed.
Ok I work two jobs and have about an hour free this morning. I tried to relax and use my phone this morning to stream stuff etc.
i can't, it disconnects every 25 seconds.
AND NO YOU FU CKING IDIOTS, IM NOT GOING TO FIGURE OUT WHATS WRONG WITH MY LINE, IM NOT AN MTN EMPLOYEE. YOU FILL OUT THAT STUPID LIST YOU REQUESTED FROM ME AS IT SEEMS ITS A TECHNINTIONS JOBS.
SIMPLE, MY INTERNET CONNECTION REGARDLESS OF WHAT IM DOING, DROPS EVERY 2 MINUTES.
i seriously hate you guys. You're a bunch of *********. Asking me to figure out what's wrong with my line, how about his? Get off your lazy asses and investigate it, I'm telling u I have a problem for 6 months and you don't give a flying ****. Just clever answers and wasting my time, last time this was refferred it was never fixed.
I posted a response. My internet disconnected as I tried now it's gone.
I posted a response. My internet disconnected as I tried now it's gone.