1 reviews | Active since Aug 2016
Rotten customer service from the CEO right down to the bottom
So Mr CEO R Shuter. Be blunt with me. Are you interested in resolving my issue I have being fighting MTN for a month to resolve, or is the arrogance of your company to big to even attempt to resolve it?
Good day Charlton
Thank you for your post.
As per our telephonic conversation your complaint has since been resolved. We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Good day Charlton
Thank you for your post.
As per our telephonic conversation your complaint has since been resolved. We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team