Ronel Smalman

Exciting contract upgrate dd 14th October 2022. Don't received 200 all network minutes monthly. Despite numerous calls and emails even to the Chief Executive Director: Ralph Mupita, could not solve my problem. Each time I phone and asked to speak to a supervisor, after explaining the situation I was informed that they are in n meeting. How do you solve a query if you cannot speak to people. NOBODY TAKE RESPONSIBILITY!!!! I HAVE SPENT HOURS ON THE PHONE, EXPLAINED THE SITUATION NUMEROUS TIMES FOR THE PAST 5 MONTHS.

MTN claims in their adverti*****t that they are the biggest and greatest company with the best services. I am sorry to say that my experience with them is just the opisite, BAD, BAD CUSTOMER SERVICE. I wil definitely not recommend anyone to do any business with them.