Roller coaster that's MTN's Customer Care.

I app**** for a new LTE contract and got approved. I received my device with the sim, called the activation department, sim was activated and went to a store to rica the sim. Now almost 48 hrs later still no internet, customer care refers me to the store, the store refers me to customer care.

Can someone please assist me, i dont want to cancel my contract, i just need it to work.

And please dont tell me to call customer care or activations or go the a store, they have no idea how to assist me. One agent tells me the sim is not rica'ed, the other one says the sim is not activated and the last one told me i should have not received the device and the sim as the application is not complete. The people in the store looks unfriendly and irritated.

Please people can we get this sorted??