BS
Barbara S
1 reviews | Active since Mar 2019
12 Mar 2019, 12:59
Roll Over Date
I have been watching my data for the last few months to see if they actually roll over the data. I have been losing data ever since. This month again I have watched my data closely and today I was credited with my new data and lost about 1gig.
I thought as of 01 March 2019 it is law that your data must be rolled over. How come is it that MTN can just take away data every time they credit you with new data?
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MTN South Africa's replyOfficial
13 Mar 2019, 11:39Good Day Barbara
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note that we tried to contact you but unfortunately there was no answer, we will try to contact you again.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note that we tried to contact you but unfortunately there was no answer, we will try to contact you again.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply13 Mar 2019, 11:39
Official
Good Day Barbara
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note that we tried to contact you but unfortunately there was no answer, we will try to contact you again.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note that we tried to contact you but unfortunately there was no answer, we will try to contact you again.
Warm RegardsBrendah LangaComplaints Management team
Best regards,