Rogue MTN Play airG Subscription on account
<p>I received an sms notification that I am subscribed to MTN Play airG!</p> <p>I did not subscribe to this service!</p> <p>I dialed 808 and spoke to a consultant who could not tell me how the subscription was activated or for how long. He gave me incorrect information on deactivating the subscription. He also said it is a 3rd party service and nothing to do with MTN!</p> <p>I want this subscription removed immediately and i want a refund!</p> <p>I am incredibly unhappy with the service received from MTN.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have sent the request to unsubscribe the mobile number from AirG, you will get an SMS notification once the service has been cancelled.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have sent the request to unsubscribe the mobile number from AirG, you will get an SMS notification once the service has been cancelled.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***