1 reviews | Active since Jul 2014
robbing business
I loaded R60 on my fone last night between 7 and 8pm, then I fell asleep on a sofa my fone was on chager, when I woke up I found that I have a message on my fone saying I have received a wow bonus. I called 173 from 9:47 till I got through, there explanation was so lousy saying was on Internet! How can I use Internet on blackberry and that Internet caused me R11 something? The amount you use to qualify for wow bonus?<br> This morning again I received wow bonus at 1:59am!!! How's that possible? MTN is taking my airtime for what!? Thats my money we talking about whether its R11 or R5 the fact remains its my money and I want it!!!<br> This is not the first and I know it wont be the last time they do this, if there was a way to sue them was gonna do it this is BULL ***** I want my airtime. Im a loyal customer but they dont treat their customers fairly.TCF please
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that there were data connections on your sim. The billing is for the data connections.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that there were data connections on your sim. The billing is for the data connections.
Regards
Thabelo
REQ:***