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Bantu N

1 reviews | Active since Apr 2019

22 Apr 2019, 12:19

******* ny MTN

I cannot stand the @MTNza its been 10years now i use thid network but they ****** me lot of my money i loaded bundles and Airtime all gone in a space of leas than 10minutes and the Mhlanga branch team leader call centre says there's nothing she can do..

0
Replies (4)
MTN South Africa
MTN South Africa's reply23 Apr 2019, 08:30
Official
Good day Bantu
  Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result, of the breakdown in the service delivery in one of our touch points. 
 Please advise me of how much data and airtime was loaded and also when it was loaded. 
  Warm regards, Jessica John Complaints Management Team 

Best regards,

BN
Bantu N's update23 Apr 2019, 12:10
Reviewer Update
It was 200MB and R40 Airtime 22 after midnight early hours of that morning. Thus upsets me way much... ********** 057
MTN South Africa
MTN South Africa's reply24 Apr 2019, 10:59
Official
Good day Bantu

Please may I request for you to select private reply when sending the details, the numbers are blocked when private reply is selected. 

Warm regards, Jessica John Complaints Management Team 

Best regards,

BN
Bantu N's update25 Apr 2019, 06:22
Reviewer Update
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