AP
Aldo P
1 reviews | Active since Dec 2019
22 Jan 2020, 06:49
****** VIA MTN
For the 3rd time my number had been ported without my permission to MTN. Each and every time it happened just before the Call Centers closed for the day. Guess what? It cost me time and money, not to mention the inconvenience.
MTN could not even tell me who requested the port!! ARE YOUR SYSTEMS SO BAD???? MTN, stop *****ing customers from other service providers.
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Replies (1)
MTN South Africa's replyOfficial
22 Jan 2020, 09:13Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
The port request is dine via the person who knows your information. Please speak to your service provider about this.
Please contact our port department to see if they can block your number on the system for port not to be approved.
Port department ***.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
The port request is dine via the person who knows your information. Please speak to your service provider about this.
Please contact our port department to see if they can block your number on the system for port not to be approved.
Port department ***.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply22 Jan 2020, 09:13
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
The port request is dine via the person who knows your information. Please speak to your service provider about this.
Please contact our port department to see if they can block your number on the system for port not to be approved.
Port department ***.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
The port request is dine via the person who knows your information. Please speak to your service provider about this.
Please contact our port department to see if they can block your number on the system for port not to be approved.
Port department ***.
Kind Regards,
Alice van der Merwe
MTN
Best regards,