****** my airtime
<p>My MTN number ********** 323 has not been used for approximately +-30 months, it has a scheduled airtime from my bank of R70 the 27th of every month. I did a Sim swap yesterday with an expectation of getting value for my money, to my Suprise I have less than R50 of airtime. Clearly this is **************** and cannot be accepted. My request is to have all my money back in cash or airtime.</p> <p>This is disturbing as I valued MTN as the best I am now in doubt if I will continue to be a costumer of this network.</p> <p>Dissatisfied consumer<br />T G Maleho</p>
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MTN South Africa's replyOfficial
10 Oct 2016, 10:35Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the prepaid department to investigate and give you feedback on the Hello Peter complaint.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply10 Oct 2016, 10:35
Official
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the prepaid department to investigate and give you feedback on the Hello Peter complaint.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,