GL
Gloria L
1 reviews | Active since Nov 2015
11 Jun 2018, 22:40
****** DATA BY MTN
I bought 20G data on 8 March for R900.00. And I then upgraded to S9 plus on 25 April n received free 30G to expire in 30days. Now I also lost my 20G that I bought for R900.00. The tell me that was to expire on 8th April.
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MTN South Africa's replyOfficial
12 Jun 2018, 07:53Good day Gloria,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request through to our billing department for urgent assistance. You will be contacted as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply12 Jun 2018, 07:53
Official
Good day Gloria,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request through to our billing department for urgent assistance. You will be contacted as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,