****** again by MTN

Yet another terrible experience with MTN. Almost 3 months later and I haven’t received the device I signed up for. I have called endless number of times I get put through from one person to the next. The person who signed me up being Thandeka is the reason for all the trouble I have gone through. She signed me up with an incorrect contract firstly. Then doesn’t follow up on delivery of goods. Apparently they just sign up contracts but don’t follow up. Always passing the buck. Never return calls. Managers don’t take calls and even if matter is escalated nothing happens! So 3 months later I am paying for a contract which I didn’t ask for and the one I did asked for “came with” a router which is now not available. So I am paying more for than what I asked for with no device! This is *******. When I called to cancel within my 5 day cooling off period apparently my request was not Received. This is *******! And the sad truth is that I have fallen prey yet again to MTNs antics