RK
Retshedisitswe K

1 reviews | Active since Nov 2016

29 Apr 2019, 21:08

Ripping the poor off

Im soo tired of being ********** by mtn ,I hate mtn soo much, i have used it for for over 15 years but the way it rips people off makes me wonder why im still using it, today i bought 2 data packages (daily and weekly and now i notice that it has been subtracting from weekly instead of daily as it's supposed to, im very ****ed off because the daily one wont be availabe come tomorrow, but that's what they do even airtime just dissappers, they need to be investigated

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Apr 2019, 11:52
Official
Good day Retshedisitswe,

Thank you for your post.

Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.  
  
Kindly note that we tried to contact you and reached voicemail. Please provide us with a suitable time to contact you so that we can assist. 
 
Warm Regards,Zanele MazibukoComplaints Management Team


Best regards,