RK
Retshedisitswe K
1 reviews | Active since Nov 2016
29 Apr 2019, 21:08
Ripping the poor off
Im soo tired of being ********** by mtn ,I hate mtn soo much, i have used it for for over 15 years but the way it rips people off makes me wonder why im still using it, today i bought 2 data packages (daily and weekly and now i notice that it has been subtracting from weekly instead of daily as it's supposed to, im very ****ed off because the daily one wont be availabe come tomorrow, but that's what they do even airtime just dissappers, they need to be investigated
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Replies (1)MTN South Africa's replyOfficial
30 Apr 2019, 11:52Good day Retshedisitswe,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail. Please provide us with a suitable time to contact you so that we can assist.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail. Please provide us with a suitable time to contact you so that we can assist.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply30 Apr 2019, 11:52
Official
Good day Retshedisitswe,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail. Please provide us with a suitable time to contact you so that we can assist.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail. Please provide us with a suitable time to contact you so that we can assist.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
