TM
Tshepiso M

1 reviews | Active since Aug 2015

27 Aug 2015, 12:41

Ripping the consumer off

I am really irritated and disgusted with the service I have been receiving from MTN. The one time I loaded airtime, and immediately tried to access the Internet. Much to my surprise I could not connect because I had \insufficient funds". What **** I thought as I checked my balance and was astonished to find my airtime had disappeared. When I called the CC"

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Aug 2016, 18:16
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

We sincerely apologise for the delayed response it was due to system error on our end,should your query not resolved kindly write to us on Hellopeter for us to be in a position to investigate and resolve your query accordingly.

warm regards

mike

REQ: **********

Best regards,