********** my prepaid data

I bought MTN data in my absa banking app for R179 14Gig( 2Gig x 7 days) on the 30th of June 2021 to my my surprise, around 15:00 pm my data was finished. I called the call centre and was told yes its finished and they cannot help me further as their system is offline. I called after 17:00pm and was told by the agent that I am left with a social bundle which I did not select. I have been allocated 1 gig per day and it has been used.

Today my 1gig finished around 2pm and bought another 1gig as I am working from home it got finished before 17:00pm. I also escalated the matter to Twitter to MTN but nobody helped me they only asked if I received my data. This has been a bad experience,customer service. I cannot afford to be spending on data if I bought a bundle that is supposed to last me for 30 days. Please reimburse me. The number in question is ***. It is my first time using MTN data and I am utterly disappointed.