********** and handed over....never contacted client
<p>Mtn suppose to charge me R60 a month for a contract. I get debited with R2000 and stop the debit. It's impossible as I have wifi at home. Not once did they attempt to make contact with me...but conveniently handed me over....and on the first attempt the attorneys were able to get a hold of me..... what am I missing ? You guys are appalling and I am taking this to the consumer court for unfair practice. </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the legal department for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the legal department for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***