MS
Mboniswa S

1 reviews | Active since Jan 2013

06 Feb 2016, 23:19

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I have made numerous calls to MTN's customer services as well as the technical desk. I have restricted site access on my cell phone browser and am unable to download content.<br> <br> I am on a BIS package but even when I buy data separately the problems still persist. If I do not activate the BIS services then I have access to the sites. I am very dissapointed and feel ********** by MTN. You pay for data but how are restriced in how to use it. I had moved to another network a few years ago but decided to come back to MTN in 2014. Very poor return of goodwill by MTN.

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Feb 2016, 10:31
Official
Hello Jearend,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to the prepaid supervisors to contact and assist you.

Kind Regards,

Alice van der Merwe

Best regards,