Item: MTN South Africa
Rating: 1
Author: Gladys T

MTN South Africa's replyOfficial

04 Dec 2018, 13:31

Good day Gladys
Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation the matter has been resolved.
Warm regards,Mazwi ZumaComplaints Analyst

MTN South Africa's reply04 Dec 2018, 13:31

Official

Good day Gladys
Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation the matter has been resolved.
Warm regards,Mazwi ZumaComplaints Analyst

GT

Gladys T's updateReviewer Update

28 Dec 2018, 11:29

Good Day Mazwi I thought the matter has been resolved. Why i am being charged more again this month. Please look into this in the mean time i am going to reverse the debit order and pay only the amount i signed up for. This me that there is no communication between your accounts and complaints Department. Please sort this out ASAP Regards Gladys

GT

Gladys T's update28 Dec 2018, 11:29

Reviewer Update

Good Day Mazwi I thought the matter has been resolved. Why i am being charged more again this month. Please look into this in the mean time i am going to reverse the debit order and pay only the amount i signed up for. This me that there is no communication between your accounts and complaints Department. Please sort this out ASAP Regards Gladys

GT

Gladys T's updateReviewer Update

05 Jan 2019, 11:28

I am still waiting for feedback on this.

GT

Gladys T's update05 Jan 2019, 11:28

Reviewer Update

I am still waiting for feedback on this.

Ripp off MTN contracts