PS
Patricia S
1 reviews | Active since Apr 2019
01 Apr 2019, 11:58
Ripoff artists.
What ripoff artists. Took a contract out in Dec 2018 and they message to say due to inflation they will be increasing the amount of the contract. been with Vodacom for four years and no such thing has ever happened. Last contract with MTN for me!
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Replies (1)
MTN South Africa's replyOfficial
02 Apr 2019, 13:52Good day Patricia
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Please note we haven’t increased our subscription prices over the past few years despite the
challenging economic environment and the substantial investment that have been made to
the network.
We are dedicated to offering our customer’s best quality network and service, but to
continue to deliver on this, a review of subscription pricing had to be done. This will enable us
to continue to deliver on our brand promise, which is to invest in our network, deliver on
innovative products and to make our customers’ lives better.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Please note we haven’t increased our subscription prices over the past few years despite the
challenging economic environment and the substantial investment that have been made to
the network.
We are dedicated to offering our customer’s best quality network and service, but to
continue to deliver on this, a review of subscription pricing had to be done. This will enable us
to continue to deliver on our brand promise, which is to invest in our network, deliver on
innovative products and to make our customers’ lives better.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply02 Apr 2019, 13:52
Official
Good day Patricia
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Please note we haven’t increased our subscription prices over the past few years despite the
challenging economic environment and the substantial investment that have been made to
the network.
We are dedicated to offering our customer’s best quality network and service, but to
continue to deliver on this, a review of subscription pricing had to be done. This will enable us
to continue to deliver on our brand promise, which is to invest in our network, deliver on
innovative products and to make our customers’ lives better.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Please note we haven’t increased our subscription prices over the past few years despite the
challenging economic environment and the substantial investment that have been made to
the network.
We are dedicated to offering our customer’s best quality network and service, but to
continue to deliver on this, a review of subscription pricing had to be done. This will enable us
to continue to deliver on our brand promise, which is to invest in our network, deliver on
innovative products and to make our customers’ lives better.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,