sR
sashyn R
1 reviews | Active since Nov 2010
12 Sept 2015, 11:42
*******
I have a 2 year data contract with MTN. I get 2 gb a month which works fine for me and i always have data carried over due to my minimal usage. Yesterday I attempt to connect using my mifi device and it fails to connect so this morning I went to MTN in fourways crossing and was told that my line was suspended because I had reached my limit. My subscription is R139 a month and I never exceed it but my account is now sitting at over R800. Well done MTN, you keep *********** the little guy. I cannot wait for my contract to finish so I can cancel. I will NEVER again deal with MTN.
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MTN South Africa's replyOfficial
12 Sept 2015, 12:02Hello SashX,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that according to our records, your current outstanding balance is R145, due for payment at the end of September.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that according to our records, your current outstanding balance is R145, due for payment at the end of September.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,
MTN South Africa's reply12 Sept 2015, 12:02
Official
Hello SashX,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that according to our records, your current outstanding balance is R145, due for payment at the end of September.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that according to our records, your current outstanding balance is R145, due for payment at the end of September.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,