TZ
Thabile Z
1 reviews | Active since Aug 2015
01 Sept 2015, 06:21
*******
I have been with MTN for over 5 yrs now. I do not know what's happening to their billing system. For the past two months I have been paying way more than I should. In July I paid over R400 and in July the bill was above R600. While I'm supposed to be paying R179. When I called MTN they said I have subscribed to some dating site which charges R2/R3 a day but this does not justify the accumulated charges. Please help.
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MTN South Africa's replyOfficial
01 Sept 2015, 09:59Hello thabilezondi88,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the increase in your invoices is because of the content charges and they have been deactivated.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the increase in your invoices is because of the content charges and they have been deactivated.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply01 Sept 2015, 09:59
Official
Hello thabilezondi88,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the increase in your invoices is because of the content charges and they have been deactivated.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the increase in your invoices is because of the content charges and they have been deactivated.
Best regards
Mantoa
REQ:***
Best regards,