1 reviews | Active since Feb 2014
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I want to cancel the contract I have, no one has gotten back to me regarding the complaint I logged. I have been waiting for feedback since the 16 Nov 2017, I have called the cancellations department and the call is transferred to retentions dept several times, but I end up listening to that horrible song because they not answering their phones. I am sick and tired of MTN, I want nothing more than to cancel this contract and be rid of it.
Good day Angel,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We have been trying to get hold of you with no luck. The number that you have provided on this post rings and then we get a message that the number does not exist.
Should this matter still not be resolved by now please re-post with an alternative number.
Best regards,
Good day Angel,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We have been trying to get hold of you with no luck. The number that you have provided on this post rings and then we get a message that the number does not exist.
Should this matter still not be resolved by now please re-post with an alternative number.
Best regards,