JM
Jabu M
1 reviews | Active since Dec 2015
05 Dec 2015, 09:01
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Today i loaded airtime worth R12 so i can be able to buy data bundles, i bought data bundles 50MB and to my surprise i was only on Facebook for less than 10 mins and out of curiosity i checked the balance of my airtime and to my surprise am only left 380KB and my airtime is gone. now i want a clear explaination as to how in the dogs' world world a balance of R5 and 50MB be gone in less than an hour after recharging? i would like someone to get back to me regarding this cause I can't even get through to the call centre to speak to \service champion"<br> <br> """
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MTN South Africa's replyOfficial
10 Dec 2015, 12:21Hello Jabsomnyama,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid department to assist you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid department to assist you.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply10 Dec 2015, 12:21
Official
Hello Jabsomnyama,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid department to assist you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid department to assist you.
Kind Regards,
Alice van der Merwe
***
Best regards,