Ridiculously BAD Service

I had an account with MTN, I missed a payment, as a result they refused to activate my account, after driving to the store, made payment with my husbands card (important) they assured me it will; be reactivated.

Went home waited 24 hours still nothing and the payment was then placed back into my account (MINE), drove there explained the situation, was told MY bank is the issue, and MTN did not pay me back the money, I should consult my bank, THEN they did not want to cancel the month to month contract because the printer did not work, then they were gonna email me to cancel and yet nothing has been sent, the router was handed in and I spent more than an hour on hold and was hung up on multiple times after trying to follow up.

I am waiting MTN for this to be fixed ASAP.