1 reviews | Active since Jul 2017

19 Mar 2025, 12:54

Ridiculous SuperFlex services. Taking payment and not providing the benefits. Daylight *******.

Not having service since 14/03/2025. Escalated and each agent tells me a different story. Made about 15 calls in the past 3 days with no success. The staff either drops my call or not assisting at all. My services are still suspended and need the number to conduct business. I will be sending a invoice for loss of income to you. This is a monthly issue where I must fight for about a week. I fight more with MTN than with my ex-girlfriend. And the weird thing is that my personal number was also disconnected on the same time as the one that is still not working. We escalated that one at the same time and not even 5 minutes it was back up and running. The service quality is ridiculous and the level of knowledge is non existent. Quick to take money and not providing the service. Will I be refunded for the days that it is not working? this is a circus. I need answers as a paying client and no one wants to help. Your services are far more useless than Vodacom's services.

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