RS
Riaan S
1 reviews | Active since Sept 2015
12 Feb 2019, 15:35
Ridiculous service
I went to mtn at the heidelberg mall today where I received my Samsung Galaxy S9 + in 2018 April/May, complained about my charger and all that the guy could tell me is there is only a 6 mount warranty on the charger, for someone who has been a loyal mtn customer for 6 years+ , this is a disgrace, didn't think I would receive such **** service. Ridiculous
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MTN South Africa's replyOfficial
14 Feb 2019, 14:14Good day Riaan
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa's reply14 Feb 2019, 14:14
Official
Good day Riaan
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team