KB
Kyle B
1 reviews | Active since Mar 2016
06 Mar 2016, 11:26
Ridiculous prices
I bought R15 MTN airtime received it and made 1 call to a vodacom number it charged me R 14.20 for a less than 2minute phone call!!! I have data so that was not the cause. <br> <br> This is absolutely ridiculous. My family and I have been with MTN since day 1 but this is absolutely unacceptable!!!! <br> <br> I would rather go to Vodacom than have this nonsense!!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Mar 2016, 22:24Hello KBrock.22,
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have investigated your number *** and picked that you loaded R15.00 airtime early hours of the morning several calls were to different numbers,from all the calls you made thers is no charge for R14.20 and should you not satisfied you can visit your nearest MTn branch and request the billing.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have investigated your number *** and picked that you loaded R15.00 airtime early hours of the morning several calls were to different numbers,from all the calls you made thers is no charge for R14.20 and should you not satisfied you can visit your nearest MTn branch and request the billing.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply07 Mar 2016, 22:24
Official
Hello KBrock.22,
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have investigated your number *** and picked that you loaded R15.00 airtime early hours of the morning several calls were to different numbers,from all the calls you made thers is no charge for R14.20 and should you not satisfied you can visit your nearest MTn branch and request the billing.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have investigated your number *** and picked that you loaded R15.00 airtime early hours of the morning several calls were to different numbers,from all the calls you made thers is no charge for R14.20 and should you not satisfied you can visit your nearest MTn branch and request the billing.
warm regards
mike
REQ:***
Best regards,