Ridiculous data pricing
<p>**** MTN is ridiculously expensive, I just uploaded 2 pics on facebook and it chowed 500Mb plus R15 airtime. its the first time this happens, I've been uploading pictures for the past two years with this phone and it never charged me this much. Called their call centre and they treated me like I don't know my phone, sorry guys but I can't be loyal to people who are not loyal to me...</p>
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MTN South Africa's replyOfficial
17 Apr 2017, 23:30Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly ensure that you check the file size before downloading in order to have an idea of how much data will be used should you download the file. For further assistance in this matter please contact our Data Support Team on 1555 (free from an MTN line).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply17 Apr 2017, 23:30
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly ensure that you check the file size before downloading in order to have an idea of how much data will be used should you download the file. For further assistance in this matter please contact our Data Support Team on 1555 (free from an MTN line).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,