Ridiculous Data Plans!!!

Seeing as though I actually sent this to the customer care email and surprise, surprise it bounced back, saying that the email is full. So, I thought I'd take it to Hello Peter, because maybe you'll pay attention when it affects your credibility.

I would like someone to please call me to explain why my data has been split into different usage plans that I never asked for??

I receive data for Showmax, which I barely ever use, because I don't watch Shomax that often, and when I do watch it, it's through the my home wifi network. The same goes for YouTube.

I currently can't use my phone to browse, check Facebook, send and receive Whatsapp calls, listen to Apple Music or even use Waze when driving. I can't do all of this, even though I have over 3Gbs of data at the moment. Why is that?

Why has my data been split like this? Why do I have over 3Gbs of data that I can't use?

I did not ask for this data split, and I would like my data plan changed back to what it was before. It's pointless paying so much for a contract with a fancy phone when my network restricts my data usage to apps that I only use when I am on my own separate wifi network. I want my data plan to function for everything internet related, not just 2 entertainment apps.

Please contact me to sort out this PROBLEM, as a matter of urgency. I would like a senior customer care rep or data specialist to contact me to, firstly explain the thinking behind this ridiculous data plan, and secondly tell me how you plan on rectifying the PROBLEM!!!!

This issue has only been affecting me since just before Christmas, so it means it is a new STUPID development, where someone is trying to be too clever to ****** money from paying customers.