CF
Craig F

1 reviews | Active since Nov 2014

28 May 2018, 11:50

Ridiculous Data Costs

Is It Just Me or Does Anyone else find that the cost of MTN Data Is Ridiculous. What makes it worse is that it has Increased by a Pathetic Amount. I can't Understand this, is there collusion again, because it always seems that we as Comsumers always have to Keep Coughing Up. Is there Any Logical Explanation?

0
Replies (2)
MTN South Africa
MTN South Africa's reply29 May 2018, 14:13
Official

Thank you your post.

We sincere apologized for any inconvenience incurred.

Please can you elaborate more regarding your complaint. The account is not billed for any additional data charges.

The reason the session deducted so much data is due to all the pending sessions and the size of those sessions. To avoid this from happening you should log off all your Internet sessions, clear your browser tabs and restrict you background.

Kind Regards,

Alice van der Merwe

Best regards,

CF
Craig F's update29 May 2018, 22:10
Reviewer Update
Thanks for your Response, but The Main Issue is that the cost of buying data has Increased & also the validity of this data. eg. 1gig for 2weeks, was R89 & now It's R110, that's a big Increase, not to mention the other data costs