1 reviews | Active since Sept 2022
RIDICULOUS BUNDLE PRICES - Pathetic excuses provided by call centre 135
I've been a loyal customer since forever and always purchase monthly WhatsApp data for 400MB for R5 etc., as well as data under the double your bundle for 512MB x2 for R10. Suddenly I'm unable to make any of the above-mentioned purchases, as it shows that "No offers available". I've contacted the 135 call center and the agents keep telling me that "MTN is still loading offers for you". One also said that if I don't have offers then the next MTN user will have, Bull**** cos none of my friends on MTN has any of the offers. We're Prepaid customers for a reason but your options for purchasing bundles are like we're people that has contracts or earn millions to spend on such ridiculous bundle purchases!! MTN South Africa, according to the agents I've spoken to, has been loading my offers now for the past 2 weeks and is probably still busy loading it which is pathetic! Kindly ensure that the options go back to the way it was on the offers etc. Alternatively, you will be saying goodbye to a loyal customer and losing to the competition
