BE
Barko E
1 reviews | Active since Jun 2015
26 Jun 2015, 09:37
Ridiculous Billing
For the second time in two months I was over charged for my cellphone bill. I try to get hold of MTN to rectify the problem but I cant get through. I asked when I took out the contract to cap by account but it wasn't capped. My contract is suppose to be R1000 and I was billed R2500
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MTN South Africa's replyOfficial
08 Jul 2015, 15:41Hello Barktista,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences and delays caused.
I have capped the account to avoid any further charges.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences and delays caused.
I have capped the account to avoid any further charges.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
MTN South Africa's reply08 Jul 2015, 15:41
Official
Hello Barktista,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences and delays caused.
I have capped the account to avoid any further charges.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences and delays caused.
I have capped the account to avoid any further charges.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA