1 reviews | Active since May 2011
Ridiculous BIll
<p>I do not like making everything public, but seen that MTN cant reply on e-mails, tI have now choice - see e-mail below:</p> <p><br />To ********** Dec 2 at 8:56 AM<br />Good Morning</p> <p>I trust this mail finds you well.</p> <p>Please can someone urgently assist me with my bill.</p> <p>According to my bill, the outstanding amount is R 354, however, the amount of R 1885.32 was deducted from my account. Please can you rectify this?</p> <p>Thanks</p> <p>Kind Regards</p> <p>Sonika Claassen</p> <p>083 *****15</p> <p> </p>
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that the current balance is for R 354.00, for the November invoice, the balance for R1885.32 is for the October invoice paid to MTN on the 30-11-2016.
Our system bill the account in arrears due to the invoice date the 20th. You have requested from the MTN store Cosmonet to load a recurring Internet 1GB on the account. The invoice for October month is billed for prorate from the date the service has been activated and the subscription fee until the invoice closed _20-9 up to 20-10-2016.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that the current balance is for R 354.00, for the November invoice, the balance for R1885.32 is for the October invoice paid to MTN on the 30-11-2016.
Our system bill the account in arrears due to the invoice date the 20th. You have requested from the MTN store Cosmonet to load a recurring Internet 1GB on the account. The invoice for October month is billed for prorate from the date the service has been activated and the subscription fee until the invoice closed _20-9 up to 20-10-2016.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,