Ridiculous and useless network provider

I have never dealt with a company as useless as MTN.

I have been with MTN for two years now but had to apply for a second contract for the lady who worked for me. I also had a profile with MTN about 10 years ago with my previous surname, address, marital status and bank. For some or other reason the new contract I app**** for was linked to my old profile and every month the new contract is suspended because MTN is still trying to deduct the debit order from my previous bank. Every sinlge month I have to phone and fight for hours on end with a useless call centre. Re submit all my current information just so that the debit order can go off the correct account, which account was provided correctly in the first place when I app**** for this contract at Mirriam at MTN the Grove mall. Which shop also promised to provide me with a phone within 48 hours which eventually took 5 days, even after I told them that if they can’t supply the phone within 48 hours I will go to Vodacom because they were able to do so.

I have in my life not experienced such useless service before. The minute that these contracts expire I will cancel them and I don’t recommend anyone to go to MTN as their cellphone netword because they are utterly useless!!!!!!