CD
Claude D
1 reviews | Active since Apr 2011
07 Dec 2015, 20:34
Ridiculous
Wow. MTN franchise in Matlosana Mall is an absolute disaster. Die someone teach them to lie when they did their training? Dragging your name through the mid MTN. Promising cuatomers one thing and not delivering. Is there anyone at Head Office that can actually do something about this? Or is this a continuing pattwrn wothon MTN?
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Replies (1)
MTN South Africa's replyOfficial
12 Dec 2015, 13:50Hello real123,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly advised us on how can we assist, as you did not provide us with enough information of what happened in the store.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly advised us on how can we assist, as you did not provide us with enough information of what happened in the store.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply12 Dec 2015, 13:50
Official
Hello real123,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly advised us on how can we assist, as you did not provide us with enough information of what happened in the store.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly advised us on how can we assist, as you did not provide us with enough information of what happened in the store.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,