Rica woes

MTN contacted me about an additional data only sim contract. Sim card was delivered but has been more than week struggling to activate it. Service has been extremely poor and despite numerous calls and being sent to different departments the sim has still not been activated. I’m a 20+ years client with multiple contracts.

Calling the call centre is such a frustration no one seems to know what to do. Seriously disappointed with the inefficient service.

At the point of cancelling the contract if it isn’t resolved asap.

Please contact me to resolve this issue.