1 reviews | Active since Oct 2016
Rica issues
I had my cell number changed. That was quite quick but then when I tried calling I got a message that the number is RICA barred. Went to the MTN store in Mossel bay twice to sort it out. After the second time (today) the number was finally working. To my surprise ehen trying to call tonight the RICA barred message is back! I’m sick of this ****!
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up that your number is now rica registered.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up that your number is now rica registered.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,