IS
Inge S

1 reviews | Active since May 2015

24 May 2015, 11:29

RICA Barred for more than a week

I ported from Cell C to MTN on 15 May, and I am still RICA barred. My Cell C contract has been terminated and I cannot use my new phone at all. This has been extremely frustrating as I am a professional who cannot even make phone calls to clients.<br> <br> I have been to two separate places to be RICA'd (MTN Eikestad Mall and Altech Autopage Tygervalley), only with no outcome.<br> <br> MTN is making my blood boil with poor service, and now the guys are striking up in Johannesburg? I should've stayed with Cell C, as things were working then.<br> <br> Truly disappointed.

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Jun 2015, 13:27
Official
Hello Ingevons,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

According to our records the the number has already been Rica registered.

Thank you
Wenzile Masina
REQ:***