1 reviews | Active since Mar 2012
Rica Barred
I ported my sim from CellC to MTN and know it is saying it is Rica barred. but I did Rica'd in store, after waiting 40minutes in the store to speak to someone.<br> <br> This is unacceptable, there are so many complaints about Rica barring issues. I have tried phoning the store, doesnt answer, i have tried phoning Rica helpdesk at ***, doesnt answer. I phone port help desk at *** and they said they cant help, need to phone Rica helpdesk as there is a glitch in the system. <br> <br> This glitch has been going on for years it seems! Why can you not fix this? I cannot go to an mtn store every time and wait hours because you cannot design competent systems. If you know this to be a problem, fix it! Why should the customer be left to struggle with MTN's *********** systems?? <br> Totally disgusted, I have to work, i cannot get to a store to sort it out and i am missing important calls due to MTN! <br> Seriously MTN, TIME TO FIX YOUR RICA BARRING ISSUES!!<br> <br> some links <br> [URL Removed]<br> http://hellopeter.com/mtn/complaints/rica-barred-***<br> http://hellopeter.com/mtn/complaints/rica-barred-still-not-resolved-***<br>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the number has been registered for Rica.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the number has been registered for Rica.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
