BK
Bonginkosi K

1 reviews | Active since Oct 2015

21 Oct 2015, 08:39

Rica Barred

have never experienced such bad service as I experienced from MTN. I have a prepaid account with MTN i have been using this number for many years now and yesterday(20/10/2015 my sim card was RICA barred. I went to an MTN store and they told me that my sim card is registered for RICA but still I cannot make phone call, send a message or even check my airtime balance. I am able to receive phone calls but i cannot make calls. The list of excuses as to why my sim card is not working is endless.<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Oct 2015, 15:56
Official
Hello bongking21,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly note that we have tried calling you without any luck , for you to provide us with full details of your Rica'd Sim card .

Please feel free to contact our Rica help line ***) should you require additional information.
Regards
Rosetta
REQ:***