AR
Altaaf R
1 reviews | Active since Jul 2010
12 Aug 2019, 05:01
Reycreo subscription
I am having an absolutely terrible experience with MTN and a service called Reycreo.
MTN is opting me in repeatedly to this service and i have to keep unsubscribing. i have never subscribed to this service by choice
So far it has been done on the following dates
7 august 9 august 10 august 12 august
Please block this thing and refund my airtime
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MTN South Africa's replyOfficial
23 Aug 2019, 08:54 Good day Altaaf
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The services were cancelled on the 12th and you were not billed after that.
We trust that the above mentioned is beneficial to you. Please feel free to contact us on 135 should you require additional information.
Warm regards Roanne
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The services were cancelled on the 12th and you were not billed after that.
We trust that the above mentioned is beneficial to you. Please feel free to contact us on 135 should you require additional information.
Warm regards Roanne
Complaints Management Team
Best regards,
MTN South Africa's reply23 Aug 2019, 08:54
Official
Good day Altaaf
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The services were cancelled on the 12th and you were not billed after that.
We trust that the above mentioned is beneficial to you. Please feel free to contact us on 135 should you require additional information.
Warm regards Roanne
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The services were cancelled on the 12th and you were not billed after that.
We trust that the above mentioned is beneficial to you. Please feel free to contact us on 135 should you require additional information.
Warm regards Roanne
Complaints Management Team
Best regards,