NC
Nicholas C
1 reviews | Active since Nov 2011
28 Nov 2019, 07:33
Reycreo ****/theft
I have received a sms saying I have subscribed to Reycreo_monthly. This has been done against my will and it is unacceptable!! Some of my airtime was deducted. I have tried to cancel the subscription with the prompts given in the sms an it keeps saying “Sorry. The command you have entered is incorrect.” What is happening to MTN ? Should I be concerned and change my network?
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Replies (1)
MTN South Africa's replyOfficial
28 Nov 2019, 10:51Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Please contact the prepaid department for assistance with the complaint, 135 from the device option 0 to speak to a prepaid consultant.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Please contact the prepaid department for assistance with the complaint, 135 from the device option 0 to speak to a prepaid consultant.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply28 Nov 2019, 10:51
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Please contact the prepaid department for assistance with the complaint, 135 from the device option 0 to speak to a prepaid consultant.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Please contact the prepaid department for assistance with the complaint, 135 from the device option 0 to speak to a prepaid consultant.
Kind Regards,
Alice van der Merwe
MTN
Best regards,